Warranty
- The Spa Pool moulding i.e. the shells are guaranteed by the manufacturers for five years from date of Delivery, against failure in service due to faulty workmanship or materials, provided that the installation, use and maintenance have been carried out in accordance with normal practice according to our recommendations.
- All plumbing euipment and jets are guaranteed for 12 months form date of delivery against faulty workmanship and materials, excluding Balboa control equipment, pumps and blowers which have a two year warranty from date of delivery against faulty components, provided used in accordance with the manufacturers requirements. This is parts and labour within the UK and parts only outside UK main land. All light bulbs and ozone lamps are not covered by the manufacturers warranty.
- This warranty does not extend to damage caused during delivery or installation of the Product, wear and tear or damage resulting from accident, negligence or misuse.
- Colour changes or variations and material failures and limited to guarantees or warranty Offered by the material suppliers. This guarantee does not extend to any damage, defect or failure caused or arising through Defective installation of the pool.
- It is agreed that all pool support equipment including pump, heater, filter, supercharger, plumbing not attached to the pool at the time of manufacture, lights and their housings and other items which are listed as optional extras are not covered by this guarantee and any such equipment is the subject of separate guarantees given under the original manufacturers guarantees relating thereto.
- That the product has been left in the original situation following its installation.
- That the pool has been maintained and the water therein chemically treated according to Sound and well established methods and that abrasive cleaners are not used on the pool surfaces.
- That the pool is not heated above 45 degrees Celsius.
- The guarantee shall be invalid if the pool is damaged by earth or ground-fill movement, Act of God, acts of aggression, by accident, or by intentional, reckless negligent acts of any person. In no event shall O2 Relax, its agents or employees, be liable for injury to any person for any claim of damage, however arising.
- If any such defect appears or occurs the Purchaser shall inform O2 Relax. Or its representative by notice in writing within seven days of such defect at the earliest possible time. Any such notice is required to set out the exact nature of the defect and the circumstances in which it was notice.
- That in the pool vessel, original attached plumbing equipment is not in any way altered or Modified from its original state. All servicing and repairs to be carried out only by a serviceman authorised by O2 Relax. Until this guarantee is signed and returned by the Purchaser to O2 Relax it shall be of no effect.
- This is the only warranty given by us and all other warranties, conditions or representations whether expressed or implied and excluded.
